Returns & Exchanges
At Fuhengherbs.com-福恒中药网, we want you to be completely satisfied with your purchase. If your fashion item doesn't meet your expectations, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return or exchange process.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing